Welcome to the Help Center
Find answers to common questions and troubleshooting tips for Pixel Flap Journey. If you need further assistance, visit our Contact Us page.
Why is the game not loading on my device?
Ensure you have a stable internet connection for the web version. For mobile or desktop apps, check that you're using the latest version. Clear your browser cache or reinstall the app if issues persist.
How do I sync my progress across devices?
Sign in with your account in the game settings to enable cloud syncing. Ensure you're connected to the internet when syncing.
Why are my controls not responding?
For web, try a different browser or ensure your keyboard/touch inputs are not blocked. For mobile, check that touch controls are enabled in settings. Restarting the game may help.
How can I unlock new bird skins?
New bird skins can be unlocked by achieving high scores, completing daily challenges, or purchasing them in the in-game store.